Personal information about the customer

• (1) Provision of Marimo’s products and services;
• (2) Provision of Marimo’s information on products and services, etc.;
• (3) Conducting surveys and analyzing surveys to develop and improve the quality of Marimo’s products and services; or
• (4) Response to inquiries and inquiries from customers.

Information on website visitors
Marimo obtains information such as cookies and IP addresses of visitors to Marimo’s websites, including information which does not fall under the category of personal information and such shall be used for the following purposes.

• (1) Analysis of the trends of the Website usage; or
• (2) Display of advertisements.

Marimo respects the rights of the customers to require access to personal data, correction or deletion of personal data, or restrictions on the processing of personal data, or the right to object to the processing of personal data, and the right to data portability (hereinafter referred to as “rights of access, etc.”). The method of exercising the rights of access is as follows:

(1) You have the right to obtain from Marimo the confirmation of whether personal data relating to you are being processed and, if so, the right to access such personal data and the following information.

• (a) Purpose of processing. ― Marimo will disclose the information to customers who exercise the rights of access, etc., as described in (2).
• (b) The categories of personal data concerned. ― Marimo will disclose the information to customers who exercise the rights of access, etc., as described in(2)
• (c) The recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations. ― Not applicable.
• (d) where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period. ― Marimo will disclose the information to customers who exercise the rights of access, etc., as described in (2).
• (e) The existence of the right to request from Marimo rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing. ― Marimo will make corrections, etc., based on laws and regulations to customers who exercise the rights of access, etc., as described in (2).
• (f) The right to lodge a complaint with a supervisory authority. ― Marimo’s supervisory authority is the Personal Information Protection Committee of Japan.
  The address is: Kasumigaseki Nishikan 32F, 3-2-1 Kasumigaseki, Chiyoda-ku, Tokyo 100-0013, Japan.
  Marimo respects the right to lodge a complaint with a supervisory authority.
• (g) Where the personal data are not collected from the data subject, any available information as to their source ― Not applicable.
• (h) The existence of automated decision-making, including profiling, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject. ― Not applicable.
• (i) Where personal data are transferred to a third country or to an international organization, the data subject shall have the right to be informed of the appropriate safeguards ― Not applicable.
• (j) Provision of the copies of the processed personal data. ― Marimo will copy such data to CD-ROM and send it by EMS. The fees for CD-ROM based on the actual necessity and the amount equivalent to the shipping charge by EMS shall be borne by the customers.

(2) Method of Exercising the Right to Access, etc.
In the event any rights of access are exercised against Marimo, such rights of access shall be exercised by sending the following documents by email or (regular) mail to the Contact Information described in Section 4 in English or Japanese.

• (a) Information necessary to identify the customer (including the customer’s name and address, but if the inquiry includes the processing of cookies, IP addresses, etc., the information such as cookie and IP address shall also be provided);
• (b) Document certifying the identity of the customer (copy of official identity card, etc.); and
• (c) If you are an agent, documents certifying that you are authorized by you (such as a letter of attorney).

• (1) Data on the customers who access to Marimo’s websites, etc. from abroad are processed as information on website visitors pursuant to 1.(5) as such information is required for the legitimate interests of the Marimo to provide information on personalized products and services.
  Other information will be processed in accordance with the provisions of 1.(1) as information on the customer, as the consent is obtained, required or the performance of the contract, or legitimate grounds exist, as described in (4), (5), and (6) below.
• (2) Marimo will not provide the information described in (1) above to any third parties, including the joint utilization.
• (3) Out of information in (1) above, Marimo will retain the information of visitors to the website for six months. Information on customers before the contract is stored for a period of three years in principle, but will be extended for an additional three years if new communication is made by the customer during the period. Information of the customers who execute contract with Marimo shall be kept for ten (10) years after the execution of the contract or the completion of the building, whichever comes later.
• (4) Out of information in (1) above, information obtained in response to inquiries from customers is acquired for the legitimate benefit of responding to inquiries from customers.
• (5) Out of information in (1) above, the following are the items of information obtained because such is necessary for performing the contractual obligations.
  ・Information on the property, such as the name and address of the customer’s purchased property
  ・Information about your name, address, telephone number, place of work, length of service, form of employment, annual salary, emergency contact and tenant
  ・Information on contract dates, contract personnel, sales prices, payment methods, etc.
  ・Information on the purpose of purchase, amount of borrowings, and funds of financial institutions, etc.
  ・Delivery information such as final payment amount, payment date, delivery date, etc.
  ・Co-owners’ name, relationship, share, etc.
  ・Information on joint and several guarantors and joint and several obligors
  
  Marimo requires such information for the performance of the contracts of Marimo and such is necessary to execute the contract. When the customers are not able to provide such information, there is the possibility that Marimo cannot execute the agreement and/or Marimo cannot properly perform the contract. Provided, however, that in the event such information is no longer necessary during the course of the performance of the contract Marimo will delete the information even prior to the expiration of the period stated in (3) above.
• (6) Information not mentioned in (4) (information obtained in response to inquiries from customers) or (5) (necessary for performing the contractual obligations) above shall be obtained with the consent of the customers. The customers have the right to withdraw such consent at any time without prejudice to the legality of the treatment according to the prior consent.
• (7) Marimo does not make any profiling or automatic decisions regarding the information in (1) above.

• ・E-mail: johou-info@marimo-ai.co.jp
• ・Regular Mail: 1-17-23, Kinoeushi Kita, Nishi-ku, Hiroshima City, 733-0821, Japan
• Management Division, Marimo Co., Ltd.
• ※Please understand that Marimo does not handle in-person visitors who make inquiries regarding personal information.